What is the Heartbleed bug?
Heartbleed is a flaw in OpenSSL, the open-source encryption standard used by the majority of sites on the web that need to transmit data users want to keep secure. It basically gives you a “secure line” when you’re sending an email or chatting on IM.
Encryption works by making it so that data being sent looks like nonsense to anyone but the the intended recipient.
Occasionally, one computer might want to check that there’s still a computer at the end of its secure connection, so it will send out what’s known as a “heartbeat,” a small packet of data that asks for a response.
Due to a programming error in the implementation of OpenSSL, the researchers found that it was possible to send a well-disguised packet of data that looked like one of these heartbeats to trick the computer at the other end of a connection into sending over data stored in its memory.

How bad is that?
It’s really bad. Web servers can keep a lot of information in their active memory, including user names, passwords, and even the content that user have uploaded to a service. But worse even than that, the flaw has made it possible for hackers to steal encryption keys, the codes used to turn gibberish encrypted data into readable information.

With encryption keys, hackers can intercept encrypted data moving to and from a site’s servers and read it without establishing a secure connection. This means that unless the companies running vulnerable servers change their keys, even future traffic will be susceptible.

Steps that we are taking:
• We have updated the OpenSSL packages installed on all our shared hosting servers
• At 05:30 hrs (GMT) on 11 Apr, 2014 Orderbox will force-terminate all active logged in sessions to prevent abuse by any hackers who may have exploited this bug.

• At this time, Orderbox may experience a disturbance of upto 5 minutes and no orders on Supersite or API will be processed. You will be required you to login again to your Control Panel to continue managing your account

Steps that you have to take:
1. The Heartbleed bug makes it practically impossible to detect history of abuse, but to be on the safer side, we strongly recommend that you change your DOMAIN and HOSTING Account passwords.

2. If you have WHM access on the hosting packages that you resell through us, you can use the force password reset option in WHM to ensure that all your hosting customers change their passwords

ADMIN

aalpha NET offers many great features for our clients. One of our newest benefits is that we are now providing you with the option to be able to self restore through cPanel. cPanel is the leading web hosting industry software to control your hosting environment. As a cPanel user, you can now access and restore your own backups as long as you are on a shared or Reseller server that is running on v.5 of cPanel.

Recently, additional changes were rolled out that now allows shared and reseller clients to restore files from CDP directly from cPanel. More of our clients will start to notice the enabled icon starting to show on your control panel interface as we continue to add the updates to more of our servers. In order to get started you only need to find the R1Soft icon displayed in your cPanel Control Panel interface.

If you are on a shared hosting or a reseller hosting server then you can currently restore your site in CDPv5. In this version of the control panel you will see the Icon for “R1soft Backup Restore”. The enabled icon will allow you to self restore your site. You can not access this feature from the root but you must see it as a pure cPanel user.

First, Click the “R1Soft Restore Backups” icon in the hosting control interface. The backup management panel will display a list of your data and your potential restore dates. You can view the path to the user data directory by clicking the “+” icon. Once you are in this area you can perform the following actions across the corresponding Control Panel user data: Save, Send Archive to Agent as well as Browse. The browse option will actually allow you to browse the content of the Recovery Point and select the files you want to download or restore.

If you see a limited number of restore points as backup options and you are wondering about the restore points that we keep then please be assured that if the server you are on was just converted over to v5 you will see limited number of restore points. These will be populated as the backups are taken. You should not be concerned because we will keep older backups in v2 until all 5 restore points in v5 become available.

We highly recommend that you access the wiki link which will outline the easy and basic steps you need to take in order to use Backup manager web interface. And of course if you have any additional questions please contact our technical support department and they can assist you with the process. Once you have a familiarity with this process you can gain a whole new level of and independence and control when it comes to restoring your site. Unfortunately, the one drawback is that you will not be able to restore your databases with this newer feature but our support representatives can still perform that task for you.

aalpha NET is continuing to upgrade all of the servers across its fleet with the newest version of the industry leading backup software. Many new upgrades and restoration as well as backup features have been added since the beginning of the year.

We are delighted to bring our customers this new capability. These types of upgrades offer you another way to gain more control over your hosting needs. Once you have a familiarity with this process you can gain a whole new level of independence when it comes to restoring your site and controlling your hosting environment.

Hello,

We are pleased to announce the availability of a new option within Hsphere for our shared and reseller customers (Linux and Windows)

Customers are now able to not only self service restore any files, databases, emails from any available restore point – but – are now also able to download any data, on demand, from our backup system to their local computer

Cheers !

Hi all

Recently there has been update to the documents required for booking an .AC.IN , .EDU.IN, .RES.IN

Kindly visit : http://www.aalphanet.com/indian-domains.htm

thanks

Domains Team
aalpha NET

As previously informed, the Renew Grace Period will be revised from 40 to 36 days for all .COM, .NET, .ORG, .INFO, .BIZ, .NAME, and .US domain names.

Additionally, keeping in line with your requests, the Renew Grace Period for .IN domain names will be revised to 36 days from the current 15 days.

After the 36th day from expiry, the domain names will be queued for deletion by the system, and no modifications would be possible.

Based on your feedback, we have decided to make both these changes live on 19th August, 2013.